At LoveWeddingBands, customer satisfaction is the overarching theme of our business and guides all of the decisions that we make. Each piece of jewelry that we sell has gone through careful inspection processes that uphold our quality guidelines. We guarantee that your jewelry will be flawless.
We recommend visiting your local jeweler every 6-12 months for routine maintenance and cleaning. This will ensure lifelong perfection of your piece. We also recommend insuring your jewelry in case your item is lost, stolen, or damaged.
If you think that a manufacturing defect prevents repair, one of our jewelry specialists will inspect and evaluate your piece. If our specialist finds that it is indeed a manufacture defect, we will not charge you for repairs.
A nominal fee will be applied to any repair that is due to normal wear and tear or improper maintenance performed by a third party. Our warranty covers prong tightening, repolish of rhodium plating, and replacement of side stones lost due to broken prongs or gems that is caused by a manufacturing defect. We also offer free services for ring tightening, polishing, and cleaning. Loss of the center stone is not covered by warranty. If alterations were carried out by third parties, or the ring has been modified in any way, it is not covered by warranty. The warranty does not include normal wear and tear or damages incurred due to trauma, negligence, lack of regular maintenance, loss, or theft.
Contact us at 800-754-3046 for more information.